The May issue of Internet Retailer magazine included a survey of email marketing practices. One of the more interesting questions was “Which of the following tactics are you using to improve the effectiveness of your e-mail campaigns?” In order of popularity, here are the answers: (Click on the headline for more…)
Lessons From the “Website of the Year”
Imagine creating a successful, easy-to-navigate website for 40,000 SKUs, many of them similar and all fairly mundane. Multichannel Merchant’s “Website of the Year” award winner, eBags.com, does just that. There are many impressive features of the site, not the least of which is the amount of reassurance it provides shoppers. Here are a few examples from the home page alone:
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Dismaying Report On Loyalty Programs
When times are tough, many companies concentrate on increasing sales from their best customers. It’s a great tactic, but only when executed properly. (Click on the headline for more…)
An Excellent Example of How to Foster Customer Loyalty
What are your customers really thinking? What’s working for them, and what isn’t? What do they really think about your company vs. your competition? That can be tough information to draw out of people, but Four Seasons Greenhouse and Nursery of Dolores, CO, has found a very effective way of doing so. (Click on the headline for more…)
Should You Set Up a Separate AdWords Campaign For Mobile Devices?
If you’re running a Google AdWords campaign, creating a separate campaign specifically for mobile devices may improve your overall results. Here’s why: • Bidding Flexibility. The competitive playing field is different for mobile. Fewer paid search ads are typically displayed on mobile devices, so competition may be greater for the available spaces. By the same […]
