If you have anything to do with customer service and/or have ever been stonewalled by bureaucratic runaround from an inept corporation (I guess that should cover everyone), here’s a story you’ll love. (Click on the headline for more…)
A Nifty Secret for Boosting Your Average Sale
We’re entering the season when plant companies take a lot of orders that will be shipped a few months from now. If that’s your case, consider this little-used income-booster: (Click on the headline for more…)
See You At New England Grows?
If you’re planning to attend New England Grows, the popular Boston horticultural trade show, this week, let me know. I’ll be there on Thursday, Feb. 4 only. I’d love to meet you for a cup of coffee!
More Customer Reviews, More Profits
There’s no denying the importance of online customer reviews. Not only do they boost sales – by as much as double, according to some studies — but they also lower returns, reduce questions from potential buyers, and give merchants valuable feedback. You can’t, however, simply install product review capabilities on your website and walk away. […]
Blogs Growing as Purchasing Influence
No longer the new kid on the block, blogs are growing exponentially as an influence on purchasing behavior. For instance: (Click on the headline for more…)
